Duties from working as a Client Services Clerk at Lancet Clinical Laboratories include:
Providing information to customers through
verifying requests, answering questions and
offering assistance.
ü Dispensing confidential medical results to doctors efficiently.
ü Initiating communication services through the call center and acting as a first point of contact.
ü Responsible in supporting the laboratory in servicing hospitals and clinics.
ü Coordinating with the sales personnel in solving queries to do with overdue payments.
Duties from working as a Human Resources Intern at Standard Chartered Bank include:
Preparation of new starter process: conducting pre-employment checks, administering contracts and chasing outstanding paperwork.
ü Working closely with HR Business Partners to support recruitment campaigns for individuals.
ü Filling of staff files and being custodians of these files and their safe keeping.
ü Drafting of employee letters in relation to employment requests e.g. letters of employment, proof of residence, transfers, promotions, visa and mortgage letters.
ü Managing poor performances: analyzing and scrutinizing documentation and following up on relevant information.
ü Providing general advice on HR policies and recognizing the point of escalation to senior members of the HR team.
ü Collecting payroll inputs and updating HR related spreadsheets for payroll data.
ü Updating NSSA, Minerva forms and attending to pensioner needs and enquiries.
ü Dealing with disciplinary and grievance procedural administration
ü Monitoring the procurement of departmental goods and making sure they were paid on time.
ü Assisting and liaising with Line Managers throughout the Bank.
ü Acting as the first point of contact for incoming calls, emails, and visitors to the HR office.